Returns Policy

Hi there. If you are looking to return or exchange any of our products, please read the below.

1. e-mail books@sequoia.London with your order number and reason for returning / exchanging and we will respond with your returns / exchange / refund options

2. Due to being a small business, any postage cost with a return or exchange will need to be incurred by the customer 

Once a return has been received you will be refunded within 2-3 days.

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Any personalised items cannot be returned
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange, please email books@sequoia.london